Terms & Conditions
Effective Date: May 25, 2026
Welcome to Virelaq. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.
By accessing our website or placing an order with Virelaq, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Business Information
Business Name: Virelaq
Business Location: Australia
Email: virelaq@gmail.com
Phone: 0448449688
Virelaq operates an international ecommerce business offering jewelry products through online sales and global shipping services.
2. Eligibility to Use the Website
By using this website, you confirm that:
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You are at least 18 years old or the legal age of majority in your jurisdiction
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You have the legal capacity to enter into binding agreements
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You will use the website in compliance with applicable laws and regulations
3. Products and Services
Virelaq sells jewelry and related accessories through an online ecommerce platform hosted by Wix.
We make reasonable efforts to ensure product descriptions, pricing, and images are accurate. However, we do not guarantee that:
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Product colors or images will appear exactly the same on all devices
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Product descriptions are entirely error-free
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Products will always be available
We reserve the right to:
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Modify or discontinue products at any time
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Limit quantities purchased
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Refuse or cancel orders at our discretion
4. Pricing and Payments
All prices displayed on our website are listed in the applicable currency shown at checkout unless otherwise stated.
Payments are processed securely through Stripe and supported payment providers.
By submitting payment information, you represent that:
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You are authorized to use the payment method provided
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The payment information supplied is accurate and complete
We reserve the right to cancel orders suspected of fraud, unauthorized activity, or pricing errors.
5. International Shipping
Virelaq ships products internationally using third-party suppliers and logistics providers.
Delivery times are estimates only and may vary due to:
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Customs processing
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Carrier delays
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Weather conditions
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Supplier fulfillment times
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International shipping disruptions
Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their local jurisdiction unless otherwise required by law.
6. Order Acceptance and Cancellation
All orders are subject to acceptance and availability.
We reserve the right to:
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Reject or cancel orders at our discretion
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Limit or prohibit orders that appear fraudulent or abusive
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Cancel orders due to pricing inaccuracies or stock issues
Orders may only be canceled before they enter processing or shipment.
7. Returns and Refunds
Returns, refunds, and exchanges are governed by our Refund & Return Policy.
Please review our Refund Policy before making a purchase.
Nothing in these Terms excludes consumer rights that cannot legally be waived under applicable laws.
8. Intellectual Property
All content on the Virelaq website, including but not limited to:
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Logos
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Branding
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Product images
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Text
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Graphics
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Website design
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Digital content
is owned by or licensed to Virelaq and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit website content without prior written permission.
9. Prohibited Uses
You agree not to:
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Use the website for unlawful purposes
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Attempt unauthorized access to website systems
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Distribute malware or harmful code
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Interfere with website functionality or security
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Engage in fraudulent or abusive activity
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Violate intellectual property rights
10. Limitation of Liability
To the maximum extent permitted by law, Virelaq shall not be liable for:
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Indirect or consequential damages
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Loss of profits or business opportunities
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Delays caused by shipping carriers or customs
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Service interruptions or website downtime
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Errors caused by third-party providers
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
11. Disclaimer
Products and services are provided on an “as is” and “as available” basis without warranties of any kind, except where required by law.
We do not guarantee uninterrupted or error-free website operation.
12. Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how personal information is collected and processed.
13. Third-Party Services
Our website may use or contain links to third-party services, including:
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Wix
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Stripe
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Shipping carriers
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Analytics and marketing providers
We are not responsible for the content, practices, or policies of third-party services.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Australia, without regard to conflict of law principles.
15. Dispute Resolution
Where possible, customers agree to contact Virelaq first to attempt informal resolution of any dispute or complaint.
If a dispute cannot be resolved informally, it may be subject to the jurisdiction of applicable courts in Australia, unless otherwise required by mandatory consumer protection laws.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Updated versions will be posted on this page with the revised effective date.
Continued use of the website after updates constitutes acceptance of the revised Terms.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Virelaq
Email: virelaq@gmail.com
Phone: 0448449688
